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'Maritz
has not only opened the doors to a challenging
new sector, they've also ensured an unprecedented
level of support for the top of the range
consumer strategy right throughout the Premier
Centre network.'
Andrew Luck
Commercial Operations
Director, Renault UK |
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Renault sought
to re-enter the executive car sector with three ‘top of
the range’ models through 2002.
Historically, Renault's sales success had centred on small and
family cars.
Our task was to enrol, inspire, train and help Renault dealers
to develop their operations and staff to welcome these demanding
cash rich, time poor executive buyers.
To unveil the opportunity to the network, Maritz staged a major
interactive event at the National Exhibition Centre. Our wide
- ranging strategic support programme included: defining and
communicating the new customer experience, training dealer staff
and recruiting and managing the new field-based Brand Development
Managers. |
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